Frequently Asked Questions
Please use the main COLLECTION category navigation to assist you through our online shop:
WOMENSWEAR, MENSWEAR and OFFERS. Alternatively, you can use the SEARCH box to locate a specific item. You can also narrow your search by filtering by style, colour and/or brand. Once you have found what you are looking for, select your quantity and click ‘ADD TO SHOPPING BAG’.
Review your selected items by clicking the ‘SHOPPING BAG’ icon in the top right corner of the page. You can remove items from your shopping bag at any time during your visit by clicking ‘REMOVE’ under the specific item. You can change the quantity of your order by updating quantity and clicking ‘UPDATE’. You can also add items to your ‘WISHLIST’ for future reference.
Once you have decided what you would like to purchase, click the ‘CHECKOUT’ icon to enter billing and shipping information and place your order.
Yes. You have the register before placing order. However, registering is quick and easy and will enable you to access your account using your e-mail address and password. Having an account enables you to safely save your details for faster shopping and gain access to your Wish List.
This isn't a problem. GO to ‘MY ACCOUNT’, enter your email address then click ‘FORGOT YOUR PASSWORD?’. We will request that you enter your email again and will send you a link, which will enable you to enter a new password. If you continue to have difficulty please contact our Customer Services.
Our Customer Services team is available Monday – Saturday 11am-6pm. You can contact us by:
PHONE: +91 986 770 7770
If your query is regarding an existing order, please have your order number to hand.
Usually most of the items are MADE TO ORDER OR CUSTOM ORDERS and any readily available item shown as ‘Out of Stock’ online may still be available in store. Please contact our Customer Services team to check availability.
Your dresses will be individually packed with tissue paper and will then be placed inside a packaging bag, which will then be placed inside a courier delivery carton. Each item will be personally inspected by a member of the STYLIZE COUTURE Quality Control Team, before it is packaged and sent out for delivery.
We accept Visa, MasterCard, America Express, Delta, Maestro, Electron and bank transfers only.
You can change the currency by clicking on the flag icon at the top right hand corner of the page and select your preferred currency and delivery destination. Please note the main preferred currency would be either US Dollars, Euro or Canadian Dollars.
Standard delivery within INDIA is free on orders over $100. All orders will be sent by courier or transport and will require a signature on receipt. Your ready available goods will be delivered in 3 working days from day of despatch.
Yes, your order will need to be signed for as proof of delivery.
Yes. You can call us to place your order over the phone for in store/office pick up. Alternatively order online as usual and send us an e-mail to email@example.com with your Order Number as the e-mail subject stating that you want to pick up in store/office. We will then refund you the delivery charge and hold it for pick up in store.
Unfortunately, it is not possible to return or exchange these items that have been custom ordered and made to your specification. This does not affect your statutory rights.
Please click here to view our Returns Policy.
We are unable to cancel orders where fabrics have already been cut to specification to make your dresses. However if your items have not yet been prepared to start for production then we may be able to cancel your order. Please contact Customer Services on +91 986 770 7770 for immediate assistance.
Our website is as secure as it can possibly be. We store any information you give us using SSL encryption technology. SSL is the most advanced security software available for online transactions.
Please be assured that your personal information is kept private and confidential and at no point will Sajavat Couture does not share this information with any third parties. When you register with Sajavat Couture, we will only need to know your email address. Your chosen password is not known to us. When processing your order we will require your name, e-mail address, telephone number, shipping address and billing information. We will not store your card details on our system. Please note that Sajavat Couture may use your contact details to inform you of new arrivals, seasonal updates and promotions. If you would prefer not to receive these updates, please email us at firstname.lastname@example.org