Terms & Conditions

Acceptance of our Conditions of Use

We are SAJAVAT COUTURE LLP, 417/418, Laxmi Plaza, New Link Road, Andheri West, Mumbai 400053, India and subsidiaries and any reference to ‘’we’’ or ‘’us’’ or ‘’our’’ shall be construed accordingly. We own and operate this website. We reserve, at our absolute discretion the right to vary these conditions of use and any other policies upon which the site is to be used. As such, we suggest that you consult our site from time to time as we reserve the right to update this policy at any given time. Please note that by placing an order (“order”), you confirm that you agree to these terms of sale. Please understand that if you refuse to accept these terms of sale, you will not be able to order from this website.

REGISTRATION

To register with sajavatcouture.com you must be over 18 years of age and you must ensure that the details you have provided are fact and complete at the time of registration.

Conditions of Use

The contents of this website are intended for the sole purpose of promoting and selling our products and services. All website design, the Sajavat Couture trade mark, graphics, text and any such material or computer programs related to the website are owned by ourselves and thus cannot be used for any other purpose (other than for personal or non-commercial use and only then, provided you do not modify, obscure or delete such graphic, materials or text). The misuse of our logo, will breach the copyright infringement laws.

Please note that when using the Sajavat Couture website we will do our utmost to ensure that all personal information be kept private and confidential and at no point will Sajavat couture willingly share this information with any third parties. Any terms and conditions concerning the use of this website will be governed by the laws of India and any dispute concerning use of this website will be determined by the courts of India. Whilst we take all the necessary steps to exclude viruses from this website, we may not be able to guarantee that such attempts will be successful and therefore will not accept liability for such viruses. We recommend that you take all the safeguards necessary before downloading information from our website or any other website.

Products

Please note that although we have taken all possible steps to ensure that the product images are representative of the product as best as possible, colours may vary according to settings on your screen and therefore can only be an approximation of the actual product. Please note that colour variations may occur between different batches and/or rolls of fabric.

Any ‘catwalk’ images that appear on product pages are solely for illustrative purposes only and may show a design with fabric similar in quality and/or colour of the fabric listed. Catwalk photos do not represent the same fabric but a similar fabric.

We may wish to monitor your use of the Sajavat Couture website for the purpose of identifying which products and/or services may be of interest to you and therefore informing you of such promotions and inventory changes.

Pricing & Availability

Prices and availability of all of our products and services advertised on this website are subject to change at any time. Whilst we try to ensure that all details, descriptions & prices which appear on this website are correct, errors may occur. If we discover an error in price of any goods you have ordered, we will contact you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Whilst we take all the necessary steps to keep the information on this website up to date, the content is provided by way of information only and will need to be confirmed at time of enquiry. In the event of any discrepancy, it is the latter, which shall prevail. The information and materials contained on our website are provided without guarantee.

Sajavat Couture reserves the right, at any given time, to remove a product or service.

In the unlikely event that an order placed by the customer is unavailable or damaged, we reserve the right to give the customer a replacement of the product. In this situation the customer will be notified by e-mail/phone call.

All our product prices are inclusive of vat.
We reserve the right to refuse a minimum quantity of any item from our website at any time during a transaction.
We reserve the right to refuse an order if we suspect any fraudulent activity.
Shipping charges may fluctuate based on changing fuel prices however customers will be made aware of this prior to completing their purchase.

Orders & Refunds

When placing an order, the order confirmation e-mail is an acknowledgment of your order and not of fulfilment or dispatch.

Delivery and shipping rates are subject to change at any time. We strive to reach dispatch deadlines as quoted on our delivery information page. Once an order has been dispatched we cannot take responsibility for a delay in shipment. This responsibility falls on the selected courier which will be made known to you in the confirmation of dispatch e-mail.

It is not possible to return items that have been custom ordered and cut to your specification. This does not affect your statutory rights. However, that goods which are by any chance defective can be intimated within seven days so that we can arrange to make the replacement.  On the occasion where a return is accepted, the returned item/s must be sent back to us at your cost & will not be replaced until the item/s are returned to us. Unfortunately, as all other items in perfect condition cannot be returned as they are custom made to your individual specification.

Custom Duties & Taxes

The customer shall pay us for the service in full and shall pay all applicable GST and other taxes imposed on charges for services made under the agreement. If your shipping destination is outside of the India, you will be liable for all import duties, customs, and local sales taxes imposed by the country you are shipping to; therefore, payment will be required by customs to release your order. We recommend that you investigate potential charges before placing your order, as different countries have variable procedures. We cannot take responsibility for any charges, fees or duties and do not accept returns & refunds relating to your order. By accepting our terms and conditions during checkout you are agreeing to the above.

Cookies

There will be the use of cookies on our website. These are pieces of information that are transferred automatically from a website to a user’s computer for record keeping purposes. These devices enable us to collect valuable marketing information which in turn allow us to monitor which parts of our website are most popular. Therefore, enabling us to continually improve on the goods and services we provide. (further information concerning your rights about your personal data can be viewed in our privacy statement).